The Email tab in the Popup Box plugin lets you configure how emails are sent and received when a popup submission occurs. This is especially important for popups like Contact Forms, Subscription forms, or Subscribe and Get a File popups, where user data needs to be delivered directly to your inbox.
With these settings, you can define exactly how the outgoing email will look and ensure that replies reach the right recipient.
How to Navigate #
To access the Email tab, go to your WordPress dashboard and click:
Popup Box → General Settings → Email
Available Settings #
- From Email
- Define the email address that will appear as the sender of the email.
- Example: noreply@yourdomain.com
- If you leave it blank, it will take default value as popup_box@{your_site_url}
- From Name
- The name that will appear as the sender.
- Example: Your Company Name
- This helps recipients immediately recognize who the email is from.
- It will take “Popup Box” if you don’t specify it.
- Subject
- Set the default subject line for emails generated by your popup submissions.
- Example: “New Popup Submission – Contact Form”
- You can make subjects more specific by combining with Message Variables.
- It will take the popup title if you don’t specify it.
- Reply-To Email
- Enter the email address that will reply to the user.
- Example: support@yourdomain.com
- If you leave it blank, it will not have a default value.
- Reply-To Name
- Define the display name for the reply-to email.
- Example: Customer Support Team
Example Setup #
Imagine you’re running a subscription popup:
- From Email: noreply@mysite.com
- From Name: MySite Newsletter
- Subject: New Subscriber Notification
- Reply-To Email: hello@mysite.com
- Reply-To Name: Support Team
This way, subscribers see a professional sender in their inbox, while any replies land in your support team’s email.
Best Practices #
- Always use an email from your website’s domain to avoid deliverability issues.
- Keep the subject line short and descriptive.
- Use the Reply-To field to direct responses to a monitored inbox.
- Test your email configuration by submitting a test popup to confirm delivery.
By setting up the Email tab properly, you ensure that all popup submissions (from contact requests to newsletter signups) are delivered reliably and look professional.
Next, check out the Shortcode Tab to learn how to use shortcodes for adding popup functionality anywhere on your site.
If you have any questions or run into issues, feel free to contact our support team via the Contact Form.
