The Inactivity Trigger displays a popup when a visitor has been idle on your website for a set period of time. For example, if a user doesn’t scroll, click, or interact for X seconds, the popup will appear.
This is an excellent way to re-engage passive visitors, bring their attention back to your content, or encourage them to take action. See Inactivity Trigger Demo.
Why Use This Trigger #
Inactivity often signals a lost opportunity: the visitor is distracted or about to leave. By showing a popup after a set idle time, you can recapture their attention and guide them back toward your goals.
Unlike On Page Load or Exit Intent, this trigger focuses on inactive users, making it a unique tool for engagement and conversions.
Use Cases #
- Encourage Action
Remind users about special offers if they stop browsing for a while. - Subscription Invitations
Ask idle visitors to subscribe to your newsletter or updates. - Cart Recovery
Nudge shoppers who have paused mid-checkout to complete their order. - Engagement Boost
Display a fun quiz, survey, or poll to re-engage distracted users. - Help & Support
Offer assistance when users seem inactive on key pages.
Key Features #
- Detects user inactivity after a set number of seconds.
- Works with all popup types: coupons, subscriptions, surveys, videos, and more.
- Fully customizable idle time, so you control when the popup appears.
- Non-intrusive way to remind or re-engage visitors.
Settings Specific to Inactivity Trigger #
Idle Time
- Set how many seconds of inactivity should trigger the popup.
- Example: after 15 seconds of no action, the popup will appear.
Display Options
- Decide whether the popup appears on all pages, specific ones, or is excluded from certain pages.
- To keep the experience user-friendly, combine with limitation settings such as Show once per session or Show once every 24 hours.
Best Practices #
- Choose the right idle time – too short can feel intrusive, too long may lose attention. A common range is 10–30 seconds.
- Use gentle messaging – instead of pushing hard sales, try reminders like “Still there? Don’t miss this deal.”
- Match intent – pair with helpful content like support offers or subscription forms instead of overwhelming users with heavy CTAs.
- Always test on mobile – ensure the inactivity detection and popup behavior work smoothly across devices.
The Inactivity Trigger is a smart way to bring back distracted visitors and prevent them from leaving without engaging. By setting the right idle time and pairing the popup with helpful offers or calls-to-action, you can turn passive visitors into active participants.
Try the Inactivity Trigger Demo to see it in action on a live page.
If you have any questions or need further assistance, feel free to reach out to our Support Team. We’re always happy to help you get the most out of Popup Box.
